Frequently Asked Questions
Everything you need to know about shopping with bprimal
What is the bprimal return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Simply visit our returns portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite similar garment to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.